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Customer Care

Who We Are

At AED Total Solution, we are a team of passionate professionals dedicated to promoting cardiac safety and saving lives. With a deep commitment to excellence and a comprehensive approach to AED implementation, we strive to provide our clients with the best solutions and support in the industry.

About AED Total Solution

AED Total Solution was born in 2008 from a desire to create an easier and more effective AED program management system. Created by first responders with a long history in the AED industry, we watched organizations of all types struggle with complicated AED legislation and requirements, and Program Management systems that were expensive, incomplete, cumbersome, and often lacking support.

We thought we could do better. So we began to create a program from the ground up, all focused on ease of use, effectiveness, and comprehensiveness for the end user. We then backed up our system with a level of personal customer service and support that is truly unmatched in the industry. Your choice to implement an AED program is a choice to keep your people safe. Our passion is to help you do that in the easiest, most effective, and most affordable way possible.

We’ve come a long way since our beginnings, yet we continue to be guided by the same mission and values.

Mission Statement

We are a united group of creative, caring, and innovative individuals brought together from the front lines of Emergency Medicine and Rescue. Our Mission is to create a safer world through the implementation of comprehensive and effective public access defibrillation programs in organizations of all types, across the nation and beyond.

Core Values

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