Philips AED Distributor & White-Label Program

AED Total Solution’s ease of set up and customer service far exceeded my initial expectations. They take the necessary time to reach out to each and every one of our customers, to make sure they are comfortable with the program and knowledgeable with the system. Complications that arise are quickly defused, and often times resolved without actual contact between EMS Safety and our client. Great customer services is something that everyone strives for, but few companies truly provide. AED Total Solution does just this, and I’d recommend them to anyone in the market for AED Medical direction for their customers.

AED Total Solution worked with us to decide exactly what our needs were, walked us through every step of creating our new program, and trained our nurses and health clerks on keeping the AEDs up-to-date, staying legally compliant, and what to do in an emergency. They also recently handled every aspect of a recent voluntary manufacturer recall, working on our behalf to ensure all affected AEDs were switched out successfully with new ones.

Tracking and replenishing AED’s and supplies for almost 400 offices nationwide, was very time intensive, and tracking was a constant problem.AED Total Solution created an online site for our company and spent the first month contacting every single office investigating the exact state of all of our AEDs. They sent the needed supplies to every office and updated their database and our online site. They explained to each of our office managers how to do their monthly checks, and our AED program is now running smoother and more efficiently than ever before.CPR1 came in with big promises and high expectations - I'm happy to say they've exceeded on every level!

AED Total Solution worked seamlessly with our staff to identify all the AED's within City facilities. They trained City staff and introduced them to the new inspection policy and sent new supplies to every facility that needed them, ensuring they were installed correctly.

AED Total Solution has done an excellent job taking over our AED program. The program has increased the safety and readiness of our hotel, while minimizing liability as a whole. They send out new supplies automatically before old ones expire, and when we have an AED event, they handle everything from providing a loaner AED to creating a post-event report with notifications.